Your data, your choice

Delete your ExitPulse account

You can permanently delete your ExitPulse account and the personal data associated with it at any time — from inside the app, or right here.

How it works

  • In the app: go to Profile → Delete account for immediate deletion, or
  • On the web: submit the form on this page with the email address of your ExitPulse account.
  • Web requests enter a 7-day grace period so you can change your mind — email support within that window to cancel.
  • After the grace period, deletion is processed automatically. All personal data is permanently removed from our systems no later than 90 days after your request.

What gets deleted

  • Your account, login credentials, and business profile
  • Valuations, readiness and attractiveness assessments, and value history
  • Generated CIM documents and normalization data
  • Active sessions on all devices

What we keep

  • Anonymized service usage records that are no longer linked to you (for cost accounting)
  • Payment and transaction records retained by Apple, Google, and our billing provider as required by law — we don't control those; see their policies

Subscriptions

Deleting your account does not cancel an active App Store or Google Play subscription. Cancel it first in your device's subscription settings, or you may continue to be billed by the store.

This action is permanent once processed. We verify requests against the account's email address before deleting anything.